Customer Service

QUALITY STANDARDS
CUSTOMER SERVICE
WATCH CARE
USER MANUALS
WARRANTY INFORMATION
>>> SERVICE CENTERS
If your watch needs attention, please contact wherever possible an official SWISS MILITARY HANOWA dealer or an authorized SWISS MILITARY HANOWA Service Center in your country (see below). If such a service is not available in your country then please contact directly our headquarters in Switzerland service@hanowa.ch.

When returning your watch, please indicate the nature of the problem. SWISS MILITARY HANOWA reserve the right to repair, recondition or replace (with a watch of similar value and appearance) at our discretion provided that your watch is returned with proof and date of purchase.

Andorra Becier Group, Edifici Becier
Avenida d‘Enclar, 142
Santa Coloma
Tel. +376 871881

Argentina Joyera y Relojeria Estilo
Calle Carlos Pellegrin
1345 Buenos Aires
Tel. +54 11 4393 0991

Australia Moda Group Pty Ltd
Unit 9 / 56 O'Riordan Street
PO Box 6144
Alexandria NSW 2015
Tel: +612 9700 8830
Fax: +612 9317 3102
E-mail: sales@modagroup.com.au

Austria Constrade Watch GmbH
Zwanzigerstrasse 4
9020 Klagenfurt
Tel. +43 463 592 944
Fax +43 463 592 944 2
E-mail: g.schweiger@constrade.at

Belarus JLLC "Ziko"
73A Tchaykovski Str
220049 Minsk
Tel. +375 17 281 65 65
E-mail: office@ziko.by

Belgium S. Weisz Uurwerken BV
Postbus 7949
1008 AC Amsterdam / Netherlands
Tel. +31 (0)20 6794633

Bolivia S&K Casa Tokyo
Calle Ayacucho No. 229
Santa Cruz De La Sierra
Tel: +591 (33) 333-2960
E-mail: gerencia@casatokyo.com.bo

Brazil SJ Time
Av. Paulista, 509
14º andar Conj. 1410/1411
Cerqueira César - 01311-910 São Paulo
Tel: +55 11 3262-4019
http://www.sjtime.com.br
E-mail: sjtime1@sjtime.com.br

Bulgaria Ru Ltd.
18 G. Benkovski Str.
4000 Plovdiv
Tel: +359 32 57 7428
E-mail: info@ruwatchbg.com

Cambodia Phnom Penh Swiss Watch
#54-56-58-60Eo
217Blvd
Phnom Penh
Tel: +855 23 218 777

Canada Techno-Swiss Inc.
1255 rue Université, Bureau 1503
Montréal, Québec H3B 3X2
Tel. +1 524 849 1101

Caribbean (except St. John, St. Thomas) S. Weisz b.v.
Front Street 30
Phillipsburg
Saint Martin
Tel: +1.7215224075
E-mail: vickchatlani@weiszwatches.com

Colombia South American Watch Co. Ltda.
Calle 121 # 6-46, OF 201
Bogota
Tel: +57 1 6570044
E-Mail: servicio.tecnico@southawatch.com

China
Zhou Yu Zan Fine Watch Service Centre - Repair Centre
China Chain included Guangdong, Zhejiang, Hunan, Shandong, Sichuan, Anhui, Xian, Beijing, Shanghai, Tianjin and Macau
周玉赞名表技术服务中心 - 维修点全國連鎖包括广东省、浙江省、江苏省、湖南省、山东省、四川省、安徽省、西安、北京、上海、天津、澳门
Customer Service Hotline: 400-8833-299
客戶服务热线: 400-8833-299
Official Website: www.zhouyuzan.com
官网: www.zhouyuzan.com
SM Hanowa Watch (Shenzhen) Company Limited
Room 608, Peninsula Building, 7 Xinyuan Road,
Luohu District, Shenzhen
Tel: 86 (0) 755 25846523
瑞軍表业(深圳)有限公司
深圳市罗湖区新园路7号半岛大厦608室
电話: 86 (0) 755 25846523
ZHOU YU ZAN FINE WATCH SERVICE CENTRE
周玉赞名表技术服务中心

Costa Rica Joyeria Daoro
Centro Comerical
Multiplaza Escazu
Quinta Etapa
Escazu
Tel. +506 22 015 776
E-mail: contacto@daoro.me

Czech Republic

for SWISS MILITARY-HANOWA
brand watches:
Goldtime a.s.
U Libeňského pivovaru 10
Praha 8
Tel/Fax: +420 284 810 957
E-Mail:
service@goldtime.cz

for HANOWA
brand watches:
New Presence Jewels, s.r.o.
Zarámí 4422
760 01 Zlín
Tel: +420 577 042 400
Fax +420 577 042 403
E-Mail: info@presence.cz

Croatia Urar Ignac
Avenija Dubrava 15
10000 Zagreb
Tel +385 (0)1 2911 905
E-mail: josip.saric7@zg.t-com.hr

Denmark Henning Stæhr A/S
Grusbakken 14-16
2820 Gentofte
Tel. +45 4526 9100
s Fax +45 4526 9190
E-mail: info@staehr.as

Espana Swiss Precision Europe
CL Santa Cruz de Marcenado,1
28015 Madrid
Tel: +34 1 5940431
E-mail: info@precisiontimeeurope.com

Finland FinnGold Oy
Tiiliruukinkatu 12 A
33200 Tampere
Tel: +35 8447403598

Georgia G&G Co.
37' Gorgasali st, Apt. 60
Tbilisi, 0114
Tel: +995 32 257102
Fax: +995 32 257101
E-mail: giorgi.ggcompany@gmail.com

Germany Zeitmesstechnik GmbH
Saarstraße 9
55590 Meisenheim
Tel. +49 6753 / 9399-22
Fax +49 6753 / 9399-21
Contact: Dagmar Schreck
E-mail: Dagmar.Schreck@zmt-online.de

Greece
Konstantinidis nikos
23-25 Lekka Street
10562 Athens
Tel. +30-210-3239741
Fax +30-210-3239734
E-mail: :info@watchrepair.gr
Web: www.watchrepair.gr
G.K TIME
7 Voulis Street
105 52 Athens Syntagma
Tel. +30 210 3233905
Fax +30 210 3233908
E-mail: gktime@otenet.gr


Honduras Handal’s
Mall Multiplaza 2° Nivel
1° Etapa Local 213
Tegucigalpa
Tel: +503 22 312220
E-mail: handals@cablecolor.com

Hong Kong Fortune Concept LTD.
Units 401-406, 4/Fl.,
New East Ocean Centre,
No.9 Science Museum Road,
TST, Kowloon, Hong Kong
Tel. +852 2713 3701

India Swiss Military Lifestyle Products Pvt. Ltd.
W-39, Okhla Ind. Area, Phase-II
110020 New Delhi
Tel. +91 11 26389768

Indonesia Watch Studio Grand Indonesia
Bridge B, Sky bridge level 2
Jalan. Mohammad Husni Thamrin no.1
Jakarta 10350
Tel. +62-21 2358 0809

Iraq Dar Al-Sharqiya Trading Co.
P.O.box. 295
Salman Faeq St., 3rd Floor
Al Saadi Building., Baghdad
Tel.  +964 (1)-7173117
E-mail: zeerah@emirates.net.ae

Israel Mahog-Weisz Watches Ltd.
14 Imber St. ,P.O.Box 3195
Kiryat Arrye
Petach Tikva 49130
Tel. +972 72 2119499
Fax: 972 72 2119455
E-mail: avi@mahog.co.il

Italy The New Watch Company S.p.A.
Via Della Repubblica, 21/23
20090 Trezzano S.N. (MI)
Tel. +39 02 99203361

Japan Amita Corp.
Amita Bldg., 1, Shinden
Shimonomukomachi, Kisshoin, Minami-Ku
601-8380 Kyoto
Tel. +81 75 661 4411

Jordan Mohammad Adnan Abdeen Trading Est.
Down Town Street, P.O. Box 317   Aqaba Free Zone
Tel. +962 3 201 54 56
E-mail: abdnelec@wanadoo.jo

Korea, South
Domestic:

Woorim FMG
Specialty Contractors Hall 23/F
A/S Center
395-70 Shindaebang-Dong
Dongjak-Gu
Seoul 156-174
Tel. +82 2 1644-7313
Fax +82 2-3284-1319
E-mail: cs@woorimfmg.com
Duty Free:

Eureka International Co., Ltd
#1517, Le Meilleur Jongno Town 24
Jongno-1ga
Jongo-gu   
Seoul
Tel. +82 2 739 8400

Libya Sheikh Corporation 1948
149 Montaser Belah Street
PO Box
8869 Tripoli
Tel. +218 21 4843393
Fax +218 21 4770544
E-mail: yousef@sheikh-co.com

Lithuania JSC Topus Mobile
Neries krantinė 18
Kaunas 48401
Tel. +370 620 53299
Fax +370 620 82255
E-mail: info@topus.lt

Luxembourg S. Weisz Uurwerken BV
Postbus 7949
1008 AC Amsterdam / Netherlands
Tel. +31 (0)20 6794633

Malaysia A.D. Time Sdn bhd
No. 32, Jalan 4/91
Taman Shamelin Perkasa
Cheras
56100 Kuala Lumpur
Tel. +60 3 9282 1376
E-mail: service@adtime.com.my

Mexico Relojería Suiza
Carlos Rodrigues Q.
Palma 33-107
Centro Histórico
C.P. 06000. Mexico D.F.
Tel. +52 55 12 99 35
E-Mail: serviradocen@hotmail.com

Netherlands S. Weisz Uurwerken BV
Postbus 7949
1008 AC Amsterdam
Tel. +31 (0)20 6794633

Norway Frithjof E. Rasmussen AS
Postboks 6386 Etterstad
0604 Oslo
Tel. +47 22 88 91 51
E-mail: edt@feras.no

Peru Centro Suizo Relojero S.A.C
- Centro Comercial San Isidro
Tienda B42-A Lima 1
Tel. 440-9399
- Centro Comercial Jockey Plaza
Tienda 298
Tel: +51 435-2841

Puerto Rico Watch Outlet, Alberto Vazquez
Calle San Francisco #268
00901 Viejo San Juan
Tel. +001 787 724 3190

Romania B&B Collection SRL
3 Traian Street, sector 3
Bucharest 030571
E-mail: office@bbcollection.ro
Tel: +4021 327 44 77
Fax: +4021 327 44 67

Russia

for SWISS MILITARY-HANOWA
brand watches:
LPI Watch Club LLC
Nizhnyaya Krasnoselskaya St., 40/12, bld 12
125066 Moscow
Tel: Tel. +7 (495) 728-0141
E-mail: info@lpi-watchclub.ru

Please download complete list of service addresses here:

for HANOWA brand watches:
Aventa Ltd.
Goncharanya St., 27/6
115172 Moscow
Tel. +7 495 912 25 41

Serbia BOMAR d.o.o.
Laze Telečkog 2
21000 Novi Sad
Tel: +381 21 661 52 53
Fax +381 21 520 593
E-mail: servis@bomar.rs

Singapore Momentum
100 Tras Street #02-06/07/08
100AM Singapore 079027
Tel: +65 6604 7027
Fax: +65 6744 8831
E-mail: custsvc@hocwatches.com.sg

Slovakia Goldtime a.s.
U Libeňského pivovaru 10
Praha 8,
Czech Republic
Tel/Fax: +420 284 810 957
E-Mail:
service@goldtime.cz

Spain Swiss Precision Europe.
C/ Santa Cruz de Marcenado, 1. L-3
28015 Madrid
Tel. +34 1 5940431

Sweden
For Deliveries:
Nordic Watch Makers
Group AB
NW-Group
Sveavagen 28-30
111 34 Stockholm
E-Mail info@nw-group.se
For Regular Mail:
Nordic Watch Makers Group AB
NW-Group
Box 7384
103 91 Stockholm

Switzerland Hanowa AG
Watch Factory
Gibelinstrasse 27
P.O. Box
CH-4503 Solothurn / Switzerland
Tel: +41 32 329 39 80
Fax: +41 32 329 39 89
E-mail: service@hanowa.ch

Taiwan Paidel Watch Co. Ltd.
5F-1, No. 296, Sec. 2,
Chung Shan Rd.
Chung Ho City.
Taipai, Taiwan

Thailand Thong Sia (Thailand) Limited
347, 349 Muang Thong Thani,
Bondstreet Road, Bangpood Subdistrict,
Pakkred District, Nonthaburi 11120 Thailand
Tel: +66 2 984 0888
E-mail: cs@citychain.co.th

Turkey ERSA ITHALAT VE TIC. A.S.
Kisikli Mah.Alemdag Cad.
Masaldan Is Merkezi No:46
B-Blok D: 1-2-3 Uskudar-Istanbul
Tel. +90 444 3772
E-mail: info@ersa.com.tr

Ukraine
Time & Style
7, Geroiv GWW SQ.
91016  Lugansk
Tel: +38 0642 717 145

United Arab
Emirates
Swiss Watch Group FZCO
P.O. Box 54252
Dubai
Tel: +971 4 3467777
E-mail: info@time.ae

United Kingdom Time Track Services
P.O. Box 10774,   Birmingham B14 4ZQ
Helpline +44 121 436 1397
E-mail: servicecentre@timetrackservices.co.uk

Uruguay SIRA
ENRIQUE MUÑOZ 883
11300 Montevideo
Tel: +598 2711 1545
Fax: +598 2711 1579
E-mail: sira@adinet.com.uy

USA Stoll & Co., Inc.
1801 South Metro Parkway
Dayton, Ohio 45459
Tel: +1 937 434 7800
Tel: +1 800 786 5526
Fax: +1 937 434 8463
Email: stoll@americaswatchmaker.com
Web: www.americaswatchmaker.com


Copyright 2013 Hanowa AG. Solothurn/Switzerland. All rights reserved.